Privacy Policy

privacy policy

Healthuan.com is dedicated to ensuring the protection of your privacy. If you have any questions or concerns regarding using your Personal Data or encountering any issues, please feel free to contact us. We will be more than happy to assist you.

By accessing and using this website or our services, you consent to Process your Data as outlined in this Privacy Policy.

Definitions

  • Personal Data: Refers to any information that pertains to an identified or identifiable natural person.
  • Processing: Encompasses any operation or set of operations performed on Personal Data or sets of Personal Data.
  • Data subject: Refers to the natural person whose Personal Data is being Processed.
  • Child: Refers to a natural person under the age of 16.
  • We/us: healthuan.com (either capitalized or not)

Data Protection Principles

At Healthuan.com, we are committed to adhering to the following data protection principles:

  1. Lawfulness, Fairness, and Transparency: We ensure that our data processing activities have lawful grounds and prioritize transparency in how we handle your Personal Data. We respect your rights and will provide you with information regarding processing your Personal Data upon request.
  2. Purpose Limitation: We only process Personal Data for the specific purposes for which it was collected. We ensure that our processing activities are aligned with these purposes and do not use your data for unrelated or incompatible purposes.
  3. Data Minimization: We collect and process only the minimum amount of Personal Data necessary to fulfil the intended purpose. We strive to minimize the data we collect and avoid excessive or irrelevant information.
  4. Storage Limitation: We retain your Data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. We have procedures to ensure the timely deletion or anonymization of your data when it is no longer needed.
  5. Accuracy: We take reasonable steps to ensure the accuracy and relevance of our personal data. If you discover that our information needs to be more accurate or complete, you can request rectification or correction.
  6. Integrity and Confidentiality: We implement appropriate technical and organizational measures to safeguard the integrity and confidentiality of your Personal Data. We have security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data.

Data Subject’s Rights

As a data subject, you have specific rights regarding your Data:

  1. Right to Information: You have the right to know whether your Personal Data is being processed, the source of the data, the purposes of Processing, and who has access to your data.
  2. Right to Access: You can request and obtain a copy of the Personal Data we have collected about you.
  3. Right to Rectification: If you believe that the Personal Data we hold about you is inaccurate or incomplete, you have the right to request its correction or amendment.
  4. Right to Erasure: In certain circumstances, you can request the erasure of your Personal Data from our records. However, please note that certain legal obligations or legitimate interests may prevent us from complying with your request.
  5. Right to Restrict Processing: Under certain conditions, you can restrict the Processing of your Personal Data. This means we will store your data but not process it further.
  6. Right to Object to Processing: You have the right to object to processing your Personal Data, particularly in cases of direct marketing or when our legitimate interests do not outweigh your rights and freedoms.
  7. Right to Object to Automated Processing: You have the right to object to automated Processing, including profiling, which could significantly impact you. You can request human intervention in such cases.
  8. Right to Data Portability: If feasible, you have the right to receive your Data in a structured, commonly used, and machine-readable format. You may also request the direct transfer of your data from one data controller to another.
  9. Right to Lodge a Complaint: If you are unsatisfied with how we handle your Personal Data, you have the right to complain to the appropriate supervisory authority. We encourage you to contact us first, and we will address your concerns.
  10. Right to Withdraw Consent: If you have provided your consent for processing your Personal Data, you can withdraw that consent at any time.

If you have any questions or requests or need assistance exercising your rights, don’t hesitate to contact us using the information provided in the “Contact Us” section above.

Data Collection

Personal Information You Provide

We collect the information you provide us, such as your email address, name, billing address, home address, and other details necessary to deliver products/services or enhance your customer experience. This information is saved to facilitate activities like commenting on the website.

Automatically Collected Information

We automatically collect certain information through cookies and session tools. This includes data like your shopping cart information, IP address, and browsing history, which helps improve your customer experience. Your activities may be logged when you use our services or visit our website.

Information from Trusted Partners

We gather information from trusted partners with legal grounds to share such information. This may include data you have directly provided to them or information they have collected about you through other lawful means.

Publicly Available Information

We may gather information about you that is publicly available.

Technical Information

To ensure effective website usage and navigation, we collect technical information, including your device’s IP address, login details, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and URL clickstream information related to your visit.

Comments

When you leave comments on our site, we collect the data you enter in the comments form, along with your IP address and browser user agent string. This information helps in spam detection and ensures a secure commenting environment.

Media

If you upload images to our website, please avoid including images with embedded location data (EXIF GPS). Visitors can download and extract location data from such pictures.

Contact Forms

We may use the information submitted through contact forms to communicate with you, but we do not employ it for marketing purposes.

Embedded Content from Other Websites

Articles on our site may include embedded content, such as videos, images, or reports from other websites. Embedded content behaves in the same way as if you were visiting those external sites. These websites may collect your data, use cookies, employ third-party tracking, and monitor your interaction with the embedded content. They may also track your interaction if you have an account and are logged in to their website.

Advertising

We utilize Google AdSense and Amazon Advertising on our website. As a third-party vendor, Google uses cookies to serve ads based on user’s previous visits to our site and other websites. You can opt out of Google’s use of cookies for personalized advertising by visiting the Google Ad and Content Network privacy policy.

Our use of Google AdSense includes the following:

  • Remarketing
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We, along with third-party vendors like Google, use cookies (such as Google Analytics cookies) and other identifiers to compile data on user interactions with ad impressions and other ad service functions related to our website. You can manage your Google advertising preferences using the Google Ad Settings page or opt-out via the Network Advertising Initiative Opt-Out page or the Google Analytics Opt-Out Browser add-on.

Third Parties

Occasionally, we may offer third-party products or services on our website at our discretion. These third-party sites have separate privacy policies; we assume no responsibility or liability for their content and activities. However, we prioritize protecting the integrity of our site and appreciate feedback regarding these linked sites.

How We Use Your Data

We utilize your Personal Data for the following purposes:

Service Provision:

  • Providing the requested products and services, including registration and account management.
  • Enhancing your overall customer experience.
  • Fulfilling our contractual obligations to you.

Website Improvement:

  • Enhancing and improving our website to better serve your needs.

Compliance and Obligations:

  • Fulfilling legal or contractual obligations.

Communication and Information:

  • Providing relevant information based on your requests or demonstrated interests.
  • Managing and facilitating communication between you and us.

Personalization:

  • Personalizing your experience by delivering tailored content and product offerings that align with your interests.

Legitimate Interest (unless informed otherwise):

  • We offer products/services similar to your purchasing history or browsing behaviour, considering it our Legitimate Interest.

Consent-Based Processing (with your consent):

  • Sending newsletters and campaign offers, both from us and carefully selected partners.
  • Processing for other purposes explicitly requested and consented to.

We may process your Data for additional compatible purposes not explicitly mentioned here. In such cases, we will ensure that the Processing meets the suitable link between purposes, context, and nature of Personal Data, without causing harm to your interests and with appropriate safeguards in place. You will be informed about any such additional Processing and purposes.

Access to Your Data

We do not share your Data with unknown third parties. However, in certain cases, we provide Personal Data about you to trusted partners to facilitate service provision or enhance your customer experience. Examples of such partners include:

  • Google Analytics
  • Google AdSense
  • Amazon Associates

We only collaborate with Processing partners who can ensure adequate protection for your Personal Data. We may disclose your Data to third parties or public officials if there is a legal obligation. Additionally, your Data may be disclosed to third parties if you have given consent or if other legal grounds exist for such disclosure.

Data Security Measures

We prioritize the security of your Personal Data and take necessary measures to ensure its safety. We employ anonymization and pseudonymization techniques when appropriate. Our systems are monitored regularly for potential vulnerabilities and attacks. However, please note that we do not utilize vulnerability scanning or scanning to PCI standards.

While we have implemented what we believe to be appropriate security controls to protect personal data, we cannot control what happens between your device and the boundaries of our information infrastructure. You must know the existing information security risks and take suitable steps to safeguard your information. We assume no liability for breaches occurring beyond our control.

Although we strive to do our best, we cannot guarantee the absolute security of information. However, we promise to notify the relevant authorities during data breaches. Additionally, we will inform you if there is a threat to your rights or interests. We will make reasonable efforts to prevent security breaches and cooperate with authorities should any breaches occur.

If you have an account with us, keeping your username and password confidential is essential.

Children’s Privacy

We do not intend to collect or knowingly collect information from children. Our services are not targeted towards children.

Use of Cookies and Similar Technologies

We utilize cookies and/or similar technologies to analyze customer behaviour, administer the website, track users’ movements, and gather information. This is done to personalize and enhance your experience with us.

A cookie is a small text file stored on your computer that helps websites function properly. Only our website can access the cookies it creates. You control your cookies at the browser level, and disabling cookies may limit certain functions.

We use cookies for the following purposes:

Necessary Cookies:

  • Essential for using important features on our website, such as logging in. These cookies do not collect personal information.

Functionality Cookies:

  • Enable convenient use of our service and provide personalized features. For example, they may remember your name and email in comment forms to save you from re-entering this information.

Analytics Cookies:

  • Used to track the usage and performance of our website and services.

Advertising Cookies:

  • Deliver relevant advertisements based on your interests and limit the ads’ frequency. They are typically placed on the website with the operator’s permission and shared with other organizations, such as advertisers.

For instance, when you leave a comment on our site, you may save your name, email address, and website in cookies for future convenience. These cookies last for one year.

If you have an account and log in to our site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

We may also utilize trusted third-party services to track this information on our behalf.

You can configure your browser settings to receive warnings when cookies are being sent or to disable all cookies. You can also delete cookies stored on your computer through your browser settings. Disabling cookies will not affect your website experience.

We utilize Google Analytics to measure traffic on our website. Google has its own Privacy Policy, which you can review here. You can visit the Google Analytics opt-out page to opt out of tracking by Google Analytics.

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